Your Right Hand

My Virtual Assistant Limited


Privacy

1 Introduction

1.1 My Virtual Assistant Limited takes the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via www.my-va.com (referred to below as the “Site”). Please read this privacy policy carefully. By using the Site and any services we offer via the Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site.

1.2 If you have any queries about the policy, please get in touch with us using the contact details set out www.my-va.com and we will do our best to answer your questions.

2 Personal information collected

2.1 We will collect the following personal information from you:

2.1.1 name, your name and business name;

2.1.2 location address; e-mail address;

2.1.3 telephone and fax numbers; web site address;

2.1.skills and services offered by you and your business.

2.2 General information such as your opinions upon articles read and/or contributed to.

2.3 Collation of the above information is only compulsory when you register as a Customer or Subscriber at www.my-va.com

3 Use of this information

3.1 We will use this information in order to:

3.1.1 send you information about our products and services;

3.1.2 allow others to view your comments/opinions on articles written or read. For the avoidance of doubt the information displayed will not contain your personal information as set out in clause 2.1 above

4 Sharing this information

4.1 We do not share your information with any third parties other than as set out in clause 3.1.2 above

5 Information automatically collected from your computer

5.1 Log files/IP addresses: When you visit the Site our web server automatically records your IP address. This IP address is not linked to any of your personal information.

6 Cookies

6.1 When you visit the Site we may store some information (commonly known as a “cookie”) on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords and credit card numbers are not stored in cookies. A cookie helps you get the best out of the Site and helps us to provide you with a more customised service. We use cookies for the following purposes:

6.1.1  we use cookies to track how our site is used and to improve and update our content

6.2 You can block or erase cookies from your computer if you want to (your browser’s help screen or manual should tell you how to do this), but certain parts of the Site are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies.

7 Information about other products and services

7.1 From time to time we may send you information about our services which we think may be of interest to you if you are registered with the UK Association of Virtual Assistants.

7.2 You can tell us to stop this at any time by sending an e-mail to info@my-va.com

8 Security
We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use

9 Linking to third party websites

9.1 We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.

9.2 In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

10 Transferring your information outside of Europe

10.1 [As part of the services offered to you through the Site, the information you provide to us may be transferred to countries outside of the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU or one of our service providers is located in a country outside of the EU. We also share information between our group companies, which are located in countries worldwide. These countries may not have similar data protection laws to the UK. If we transfer your information outside of the EU in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy.]

10.2 If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

11 Contact us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at info@my-va.com.

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